Technology is great, but I'm a sucker for an old-fashioned hand-written note. Better yet, drop that note in the mail so I have something in my box other than junk mail and bills and I get lightheaded with glee. Nothing beats getting good mail.
Now, onto the back story. This week, I was lucky enough to attend the L.A. Dodgers versus Chicago Cubs game courtesy of Klout and Score Big. Score Big is a new site that allows users to bid for tickets to get better prices. Ask friends to join, they get a $10 coupon and you get a $10 credit to use toward future purchases. Score Big incentivizes you to tell your friends about the site. I like that. The site is easy to use and the seats were great (unfortunately, random bad luck put the four loudest, most belligerent people in the row behind us).
So, what does this have to do with my aforementioned excitement about getting something unexpected in the mail? Well, after I ordered my tickets through Score Big, imagine my surprise when I received this:
Aja actually took the time to write a note to thank me for using Score Big. I can't remember the last time the guy at the convenience store or the girl at the market thanked me for my purchase. It just doesn't happen anymore. But, Aja picked up a pen, put it to paper, tucked the note into an envelope, and addressed it by hand. Something so simple, yet so appreciated. So old school, yet so classic. Thanking people is timeless.
When was the last time you said thank you to your customers, your clients, your colleagues, or even a stranger? Try it. It wins instant friends and long term loyalty. And, it doesn't break the bank.
Oh, and if you would like an invite to check out Score Big (which includes a $10 coupon!), just let me know in the comments below. There is currently a waiting list to join the site, but I have ten invitations to share with my readers!