Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts

The Value of Giving Yourself Options in an Online World

Nothing good comes from waiting. That's especially the case when it comes to creating a social media presence.

When I first started all this social media stuff six years ago, I invested a lot of time creating my professional online footprint. I knew I couldn't do everything, so I just focused on what I thought I could do well and what would yield the most relevant results. For me, that meant creating this blog and using Twitter and Facebook to promote it and my professional services.

Although the creation of Words Done Write was to market myself, I had another pet project that was simply for pleasure. Even though I started it back in 2009, I didn't mention it publicly because it was just something I wanted to do for myself.

A few weeks ago, I decided to take this project more seriously. I set up a Facebook page for it and it's slow going. I can't help but to think where I'd be if I had only created a Facebook presence for that project five years ago. But, my mindset was that it was for fun; not to grow. That was shortsighted.

No matter what you're doing online, whether it's personal or professional, set yourself up to have options.
  • Buy the domain. If years pass and you don't use it, go ahead and let it expire. But by buying it, you'll have the ability to do something with it should you choose to. 

  • I had to make a slight modification to the desired URL for my pet project because, even though the domain I wanted was available when I looked several times over the years, when I actually chose to purchase it, it was gone. I thought it would be there when I finally decided to buy it, but I waited too long.  
  • Claim the Facebook URL. I set up a Facebook page for Words Done Write back in 2009 and that's what I chose to focus on. But, how hard would it have been to at least set up a Facebook page for my pet project back then, too? Maybe I wouldn't have put the time into growing it, but if I had it perhaps I would have thought about growing it sooner. 
I've spent the last several years online focusing on the professional me and I made a conscious decision to not have my various worlds collide. But, all of us have more than one side. We all have professional interests and personal hobbies, causes, or passions. I'd venture to say some of you reading this probably even have more than one blog or Facebook page.

Perhaps you'll find you want to do more than one thing online, or maybe you'll find that you start with one project but let it fall by the wayside because you feel more passionate about another. No matter what you ultimately do, be sure you set yourself up for success by giving yourself options for the future: buy the domain name, claim the Facebook page, set up the Twitter account, and identify any other social media platform that may be relevant to your project.

Although that fun project you do just for yourself may not be something you want to grow now, wouldn't it be nice to have everything in place in case there comes a time you want to take it to the next level?

Authenticity is the secret sauce

It's a new world out there. We're all online and everything we do in the social networking space cements our professional reputations and our personal brands. What we say, how we say it, and the actions we take define us--and all the world is watching. But, how real is what you're putting out there?

This week, 90210 actress AnnaLynne McCord made headlines when she tweeted a photo of herself without a stitch of makeup. She made a surprising move and shared her authentic self with the masses. Blemishes and all. Do you share just as openly?

Left: AnnaLynne McCord with makeup and hairstyling. Right: AnnaLynne au natural. 

When we blog, tweet, podcast, or do other things online, we're trying to brand ourselves by creating an image. That public image, however, is sometimes very different than our authentic selves. Behind the metaphoric makeup, we all have imperfections.

Your professional goals may be to become the next Darren Rowse or Mari Smith, but it's not gonna happen. Know why? Only Darren is Darren and only Mari is Mari. To try to be them is nothing other than a goal to be a cheap knock-off. Instead of being them, shouldn't you be the best version of you? And that doesn't mean more mascara or a flashier website.

So, here's the reality. We all work hard to perfect that public image; to ensure we're portrayed in the best light possible. But, instead of worrying about the spin, how about being real? The truth is being authentic is powerful. It's something that makes people relate to you, cheer for you, support you, and remember you.

Regardless of what you put out there to maintain your image, there's no hiding from who you really are. You know yourself better than anyone. Why not share that person--the real you--with the world? Flaws and all. You may be surprised by how liberating and empowering a little authenticity can be. 

Success is like a 26-toed cat

When you look at something, do you see what it is? Or, do you see what it could be?

No one succeeds in this life by being ordinary. To succeed, you must set yourself, your business, or your product apart from the competition. To do this, it frequently requires the ability to see beyond the traditional. Case in point, the Milwaukee Animal Rescue Center.

The shelter was facing a rent increase of 100% and was scrambling to raise funds to buy a building where all their animals would be safe. One of those animals is Daniel, an orange and white tabby who happens to be polydactyl (meaning he has 26 toes instead of the standard 18). Someone at the shelter had the brilliant idea of centering their fundraising efforts around Daniel, asking supporters to each donate $26 to the building fund--$1 for each toe!

The shelter has raised $80,000 dollars so far, $50,000 of that coming from $26 donations. Now, this is a creative promotion that has really delivered! (Daniel has since been given permanent residency at the shelter and is its honorary mascot. To donate to the relocation efforts, click HERE)

So, I ask, would you look at a kitty with way too many toes and see a freak? Or would you see a solution to your money woes? What are you looking at each and every day and completely ignoring? Is opportunity right in front of your eyes, but you can't see it?

What is your 26-toed cat?

Gary Vaynerchuk's crystal ball trumps your Magic 8 ball

"As we all go Jetsons, the $h!t that's going to matter is Flintstones." These are the colorful and candid words of Gary Vaynerchuk, author and marketer, as he talks about living in a high-tech world at a time when businesses are striving to become more human than ever. Gary is a guy who gets it and shows you how you can get it, too.

I had the pleasure of seeing Gary speak this week at an event produced by my favorite networking group, LinkedOC (thank you to the amazing Bryan Elliott for producing another stellar evening!). I've read Gary's best-seller Crush It and I've seen his online rants, but seeing him in person was so much better than I ever expected. Some people are just more vivid in the flesh, so if Gary comes to your city to promote his new book The Thank You Economy, I highly recommend you go see him!

For those who aren't familiar with Gary, in short he's a business dynamo. A lifelong entrepreneur who has marketing in his DNA, Gary grew the family business from $4 million to $60 million because he's just one of those kind of guys. You know, the kind who like to make the impossible possible (learn more about Gary HERE).

Whether you know of Gary or not, he makes you think of things in a new way. Here are some of my favorite takeaways from his LinkedOC appearance that you might find useful as you grow your business or ponder your marketing techniques:
People draw lines in the sand that they swear they'll never cross, but they do
Remember way back when you first got on the internet and a website wanted your credit card number? How about when grocery stores wanted your address and phone number to sign up for a loyalty card? Initially, many of us swore we'd never give up that kind of private information to a stranger, but now all of us do.

The internet is word of mouth on steroids
Think of the things you write on your Facebook wall or some of the things you tweet. Would you ever pick up the phone to call someone and say, "Mmmm.Pinkberry yogurt is soooo yummy!"? Me thinks the answer is no. Word of mouth (powered by the web) is more effective than any overpriced Super Bowl ad. That's just fact.

The future is all about gamification
Are you slow to embrace geo location tools such as Foursquare and Gowalla? These platforms also have gaming features that can provide discounts to users. Gary predicts that there may come a time when your state or local government utilizes these sites to encourage patronage of government run attractions. Check in at five places such as the local museum, state park or dam, or other such location and get a $1,000 credit on your taxes! What an interesting way to stimulate the economy and support your city or state, eh?

Just because someone's right out of college, doesn't mean they know squat about social media
Businesses tend to think if they hire a 21-year-old straight out of school that they're the best candidate to run the company's Facebook or Twitter page. Heck, that generation knows social media, right? No! As Gary says, that fresh-faced graduate has only been scouring his Facebook feed looking for girls in bikinis. He/she doesn't know how to convert those fans or followers into actual customers. You have to know something about business to do that. Crazy revelation, huh?

Planning for today is great. Prepping for tomorrow is better. But, being able to look five or ten years down the road and know what's coming is what separates the average from the extraordinary. Gary is one of those folks who can look at the facts and see something you and I don't: the future.

If you have the opportunity to see him on his book tour, it's worth the price of admission. Tell him Amber sent you. I think he'll appreciate the good old-fashioned word of mouth referral...

Old-fashioned food sampling taps into social media

I love out of the box thinking. Better yet, I really dig it when companies stomp up and down on the box and then run away from it at lightening speed. This month, I was delighted to see a brand that was shaking up things big time. 

The team at Pretzel Crisps is giving out tons of free food. Forget setting up a sampling table at the local market, this is guerrilla marketing at its best. They're monitoring people's tweets and then responding with an offer that cannot be refused. Below is a typical exchange from the company's Twitter account (click the image to enlarge it). Notice that the woman isn't even talking about Pretzel Crisps; that is the beauty of this conversation.


Not only is Pretzel Crisp offering people free product, they deliver it right to your front door! No coupons to redeem. No shipping. A cheery, peppy person brings the goodies to your home or office within 24 hours. How cool is that?

Luckily, I was on the receiving end of a Pretzel Crisps delivery. Paige showed up with three big bags of snacks; each tote stuffed with seven different flavors. The idea being that I would keep one bag and give away the other two so my friends and family could sample the product (I particularly enjoyed the Garlic Parmesan and the Cinnamon Toast varieties).


I was so impressed with the brand's promotional campaign, I asked Paige a bit more about it. Apparently, free delivery is offered in Los Angeles, San Francisco, San Diego, Orange County, Boston, New Jersey, and New York. The marketing folks realize the power of social media and that people rely on their friends and networks for personal recommendations. They know the product would benefit from some good word of mouth, and what better way to do that than to let people sample the low-cal, baked snacks themselves.

Is the campaign working? Well, you know this isn't a food blog, but I'm writing about pretzels. Pretzels! But, more than that, I'm writing about a brand that really gets it. Pretzel Crisps is steering online conversations, creating buzz, fostering goodwill, and establishing relationships.

With the economy still bad, spending down, and many businesses in a tailspin, the folks at Pretzel Crisps are making a bold move by breaking from traditional marketing and advertising. Who needs to buy an ad in Family Circle or Shape, when regular people can talk about their first-hand experience with your product? Booyah!

Shakespeare would make a lousy advertising executive

"A rose by any other name would smell just as sweet." William Shakespeare's Romeo and Juliet, 1600
This is a lovely sentiment, but I can't think of anything less true in the advertising industry! What you say and how you say it counts in today's world. Your product or company's name, the font you choose for your packaging, the look of your logo, the colors, the slogan--it all counts. You could have the sweetest smelling rose in the world, so to speak, but if you name it the wrong thing or marketed it poorly it will quickly wilt. Take these two products below, for example.


They're both established brands, but at a glance, one is way more appealing to me as a consumer. Can you guess which one? Do you have a preference? How about if we go one step further and look at the envelopes in which the hot chocolate is packaged?


To me, the Nestle packaging and wording is far superior. "Making Warm Chocolately Memories"? That's fantastic! How delightfully cozy and inviting. Talk about conjuring up an image. As for the Swiss Miss envelope? It's a wasted opportunity. The stark blue and white feels generic and cold in comparison.

Now, take a moment to think of yourself or your business. Are you making the most of your words and images? Are you telling and showing customers about the satisfaction they'll get from using your product or purchasing your services? Or, is your rose really a stink weed?

What can cupcakes teach us about marketing?

I recently had the pleasure of attending Cupcake Camp LA at Los Angeles' Music Box Theater. This delicious event, devoted to celebrating the cupcake, brought together more than 50 of the city's bakeries and independent bakers to give the public a sample of their goods. Great way to spend an afternoon, right?

Upon entering the venue, I was taken away to a land of happiness! Balloons, pastel doilies, glitter, and everything frilly. Gorgeous cupcakes were everywhere, many labeled with cute names meant to entice people into tasting them: Root Beer Float, Marshmallow Hot Chocolate, Lemon Tart. Marketing at its best!

For your admission ticket, you were allowed five cupcakes. I wandered around, trying to decide on my five when I heard an announcement that there were more bakers located upstairs. So, upstairs I went.

On the very dark second floor there were about eight businesses represented. I squinted to see the cupcakes better, but the lighting was terrible (it was a theater, after all, and not an auditorium). At the last table, one without any decorations and a chicness rating of zero, I saw a messy looking cupcake. Something that looked so homemade that I thought it had to be good. I surrendered my ticket and took the cupcake.

To my delight, that homely little goodie was the best thing there! So amazingly chocolaty, moist, and flavorful, I heard myself moan a little. I went back to the booth to ask for a business card because this cupcake will undoubtedly be on the menu for my next soiree. (Yes, I throw soirees! Or at least I want to.)

The teenager at the booth handed me an old looking card that had creases in it. Looked like a GI had carried it in his pocket through the Gulf War. I asked her who did the baking and she told me her aunt did, but she had gone downstairs for a minute. She said they were from Compton (a gang-riddled community ranked the 15th most dangerous city in the U.S. by the FBI in 2008) and I got the impression the woman baked in her home.

As for the fancy cupcakes I selected from bakeries in elite cities such as Beverly Hills, Studio City, and Burbank, they were mediocre. Heck, two of the beautiful cupcakes from the main floor I didn't like at all (one was so dry, I simply opened my mouth and let the cake tumble out before it sucked all the moisture from my tongue!). The woman from Compton with the sad little table up in the dark got my vote for best cupcake! As a matter of fact, I went back and used my last ticket to get another one of her delicious delights! 

Now, some fancy pants baker downstairs with a table glamorous enough to be in Vegas won "Best Cupcake" at the event, as voted on by attendees. But I suspect many of those people didn't venture upstairs, into the dark, to the plain little table to taste a little bit of heaven. If they had, my favorite baker would have won; hands down. (I'd link to her in this post, but she doesn't even have a website.)

So, what does this teach us? I suspect this talented, but underrated, baker was simply sticking with what she knows: baking. Granted, she couldn't do anything about the theater's lighting, but the table presentation was within her control. Maybe not her area of expertise, but could she have brought in a friend with a keen eye to help her frilly up things and make everything more inviting? On the flip side, were some of the other bakers more about flash than substance? Their tables and cupcakes were beautiful, but the product itself was unimpressive.

So, I ask, is your product and your marketing in sync? Do they both represent your absolute best? Are you losing customers/clients because you're skimping on the quality of your product/service or the way you promote your business?

A more polished presentation could have drawn in more attendees for our Compton baker. And, for better or worse, appearance matters in this world. You can make the best cupcake on the planet, but what good is it if no one comes by to taste it, right?

* Thank you to the lovely Claudia Yuskoff of Mmm, Me Gusta - A Little Cooking Show and Babette Pepaj of Bakespace.com (the event host) for the tickets and the lovely day at Cupcake Camp LA! 

Scott Stratten: Mayor of Awesome Town

There are lots of big names out there in the social media space, but very few who measure up to the hype. Scott Stratten, however, is all that and more. He's like a supersized, double fudge brownie with extra frosting and mini marshmallows on top. He's awesome on steriods.

This week, I had the pleasure of seeing Scott in person as he visited Orange County, California; stop 21 on a 30 city book tour. The event, sponsored by LinkedOC, brought together 300 people who understand (or want to understand) how to UNmarket. What's UNmarketing? Aside from being Scott's Twitter handle and the title of his new book, UnMarketing is the way we should all be engaging with customers in the marketplace. UnMarketing is the future.

I've followed Scott on Twitter for more than a year, I've watched his videos, and I've read his blog. It didn't take me long to realize Scott is a goofball who loves to play dress up (as evidenced by the hats, boas, and other get-ups he wears during his videos). But, Scott gets it. Big time. If your company is blowing it on the marketing or customer service fronts, they need to join the Church of UnMarketing. If there was ever a cult that you wouldn't mind being abducted by, this is it.   

Now, I have a pad full of great notes from the event and as much as I'd like to regurgitate everything he said, I don't want to ruin it for you if you ever get the chance to hear him in person. If you've ever seen your most favorite comedian perform, I can say with complete confidence that he or she is not funnier than Scott. With great lines like, "Every time you ask for ROI on social media, a kitten dies," you know that Scott isn't just your run of the mill guy.

As new media changes the landscape, traditional marketers must come to the realization that engagement is powerful. You must stop marketing to your customers and, instead, speak with them. Listen to them, learn from them, and build a relationship with them. That's what UnMarketing is all about.

Want to join the cult, er club, and be an UNmarketer? Buy the book, follow him, and change it up. Then oust the Chief Marketing Officer at your company with your awesomeness. Trust me, it's Amber-approved.

Is your business a one trick pony?

As I was shopping this week, I saw this display of Kraft Trick or Cheesy. It's the usual mac and cheese, except the pasta shapes are Halloween-themed pumpkins, ghosts, and bats. This is the first time the company has offered a Halloween pasta--and that got me thinking.

Is there something you or I, as a business or a brand, can do to tweek our offerings? Is a new revenue source right at our finger tips if we slightly alter what we do or how we do it?

Going back to our example of the Kraft Macaroni and Cheese product line, it's really just orange carbs. Pretty darn basic. But the brand continues to come up with new offerings that are modestly different than its staple product. Easy Mac (individual and microwaveable mac n' cheese), Macaroni and Cheese's TV and movie-themed pasta (e.g. Toy Story), Macaroni and Cheese Crackers (which I loved, but were discontinued), the new Cheddar Explosion with extra cheese sauce, and Homestyle Deluxe Macaroni and Cheese that launched this year in three new flavors. Now, this isn't a fluff piece for Kraft. I simply use these as examples to get us thinking. 

So, again, I ask, "Is there something you can do to slightly change the product or service you're bringing to the marketplace?" Consider these questions:
  • Can you expand your core product?
  • Are you able to offer specialized services?
  • Can you attract a new audience or demographic?
  • Will a new color, new shape, new size, or other variation broaden your appeal?
  • What are the additional ways you can improve life for your customers or clients?
  • Can a different approach add new excitement to your standard offerings?
  • Do you or your company evolve with the ever changing marketplace?
  • Are you showing customers and clients that they can't live without you? 
I know this is just a modest start to a long list of questions, but you can see where I'm going. Are you, or your company, truly seizing every opportunity to grow, succeed, and prosper? Can you bring more to the game, provide more value, and, in doing so, be better? Or, are you going light on the cheese sauce?

FOX embraces citizen journalism

Even the dimmest network executive knows that people blog, tweet, and text about the TV shows they enjoy. Who cares what the high-paid TV reviewers say anymore. Nowadays, it's all about what you and your social circle think. FOX gets this and has taken its marketing to a whole new level: empowerment.

In conjunction with Klout (a website that measures your influence on Twitter), FOX launched two campaigns to get people talking about its new show Lone Star, which premieres tonight (to qualify, you had to be considered influential, as determined by your Klout score).

1) FOX hosted an exclusive pre-screening of Lone Star for social media influencers at its Century City lot in Los Angeles. The party, of course, included fancy food, lots of drinks, and high-quality networking.

2) If you were unable to attend the screening, you could have a party pack shipped to you (pictured above). The kit included a DVD of the premier episode of Lone Star* and everything you'd need to host a screening for you and your friends (e.g. wine glasses, beer mugs, ice bucket, popcorn, Beer Nuts, napkins, bottle opener, cooler, poster, t-shirt, and Godiva chocolatemy kit was missing the chocolate, nuts, and ice bucket, so a big, fat thumbs down to the guy who put my kit together!).
    By giving those who are active in the social media space a sneak peek at Lone Star, FOX got a jump on creating buzz around the show. The network didn't just wait for people to start talking, they empowered them to start talking. That is major.

    As marketers scramble to evolve in the new media space, and TV networks are suffering declines in viewership, I think FOX's Lone Star campaign is a great example of what's to come. Traditional media needn't be afraid of social media. Social media is the future and citizen journalism is powerful.

    So, welcome to the decade of the most influential people out there, Average Joe and Plain Jane. We're here to stay and we have opinions. Speaking of opinions, what are your thoughts? Sound off below (you know you want to).

    * My two-cent review: Lone Star is a solid drama that's different from anything you've seen on network TV. When the show hit the five minute mark, I could tell I was in for a ride. In the closing minute of the show, I realized that ride was a roller coaster. Two enthusiastic thumbs up!
     
    DISCLAIMER: As indicated above, I did receive a party pack from Klout/FOX. That in no way influenced what I've written in this post (especially since I didn't get the chocolate).
    PHOTO CREDIT: Shannon Smith (That is her party pack, not mine, as evidenced by the ice bucket. Really, I'm not bitter. I just had to hold the ice in my lap during the screening, but whatever...)

    Is email marketing dead?

    Ben and Jerry's has decided to do something that many companies are too afraid to do. It is dumping its email marketing efforts.

    This month, the popular ice cream maker distributed its very last e-newsletter and has decided to engage with customers exclusively through social media. Many are touting the decision as smart; whereas others say the move is premature.

    I don't know about you, but the last time I read an e-newsletter all the way through was probably 2005. Although the medium was effective at one time, I simply don't have the time for it anymore. Besides, I just see those kinds of emails as clutter. More "stuff" clogging up my inbox to sort through and delete. And, frankly, email is the last place I go to these days. The majority of my personal and professional dealings take place on Twitter, Facebook, and LinkedIn.

    One of the things I love most about social media platforms is that the content is short and digestible. And, it lives somewhere else (e.g. a Facebook page, a Twitter feed, etc.) which means no "housekeeping" for me.

    Now I know that last part is what companies traditionally don't like. They want you to have to see it. But the new world order dictates that people will willingly consume advertising for products and services that interest them. That means catching up with a friend on Facebook and then visiting a company's Facebook page is no big deal. People are happy and willing to do that. What they're not willing to do, however, is to read a series of long articles touting how great your business is. That's so 20th century.

    Besides, if you look at the stats, social media is the future of advertising. On Twitter, for example, 42% of users use the platform to learn about products and services. If your company is not represented (and engaging with current and potential customers!), you're missing out. 

    So, what do you think? Is Ben and Jerry's just the first of many big companies to make the big move and dump email marketing? Or it is a shortsighted effort that the company will come to regret?

    Nothing tastes better than FREE food

    These days, it seems more and more food joints are trying to entice customers with free food. This week in Southern California, Chick-Fil-A is offering a different, free, snack for five consecutive days. Tomorrow, Jack-in-the-Box will offer free fries. Today, tax day, even more eateries are offering free edibles. This year alone, IHOP, Starbucks, Denny's, Ben & Jerry's, and many others have offered free food to hungry patrons.

    So, if you try something for free and you like it (and, heck, doesn't everything taste better when it's free?), will you come back in the future and pay for it? Will that freebie create enough goodwill to increase your loyalty to that business all together? As for myself, I have to say yes (although, my encounter at Baskin-Robbins is a stellar example of how not to do freebies).

    So, what say you, oh hungry compadres? Is the free food craze a smart move for restaurants?

    This is one coupon I'll actually redeem

    Isn't it satisfying when you see a company implement a smart idea? Something that makes you wonder why someone didn't do it before? Well, I had that very thought as I took my receipt from the cashier at Vons today.

    Usually when you get your supermarket receipt, it is accompanied with a store coupon that entices you to return to the market and buy a specific item. Well, today, as I started to stash the store coupon in my purse, I noticed it wasn't a store coupon at all. What was it? It was a coupon for 20% off girl's best friend. Yes, I mean shoes.

    In fact, the coupon was not for Vons at all; it was for Payless Shoe Source. It seems as though my local market isn't going to annoy me any longer with a 25¢ off coupon for generic peanut butter that expires in three days. It's actually realized that disseminating third-party coupons to its customers can be a revenue source. Wow!

    Now, it's this kind of thinking that more businesses should implement. It helps the company, or supermarket in this case, bring in additional revenue without raising prices for its customers. This is the kind revenue strategy that I like and I wish more companies would explore.

    Now enough blogging. I have shoes to buy!

    Child labor comes to social media

    I recently read an article in a publication from England about kids being used to hock product. Children as young as seven years old are being recruited to talk about Sprite, Barbie-themed MP3 players, Nintendo, snack foods, and specific musical artists on their Facebook pages, on message boards, and in instant messages. Apparently, marketing firms coach these "mini marketeers" on how to insert products into everyday conversations without sounding rehearsed. For their time, the kids earn about $37 U.S. dollars a week.

    I don't know about you, but this just seems wrong on all kinds of levels. Yes, I completely get that marketing professionals need to constantly find new ways to reach their audiences, but using kids to pimp string cheese and Lady Gaga records? There has got to be a better way...

    Seth Godin's campaign against the lizard brain

    This month, I had the pleasure of hearing the amazing Seth Godin speak (if you don't know who Seth is, check out this listing of his books on Amazon; there are nearly 20 of them). Thanks to a VIP ticket, courtesy of Efren Toscano at TechZulu, I was given access to the insider's lounge where Seth greeted people before he took the stage. For music hounds, meeting Trent Reznor or Mick Jaggar is the be all end all; for entrepreneurs and marketers, that's what it's like to meet Seth.

    Nearly 900 people were in attendance for the event, sponsored by Bryan Elliott of So Cal Action Sports Network and LinkedOC, and held at the gorgeous St. Regis Hotel and Spa in the upscale community of Dana Point, California. I felt like a giddy school girl as I made my way through the people in the VIP lounge and approached the man I've seen in countless videos and interviews. Clutched in my hand, a copy of his brand new book Linchpin. Seth and I chatted for a moment, then he signed my book and my friend took our photo together. Shortly afterward, Seth departed to the grand ballroom.

    In usual fashion, his presentation was full of "a-ha" moments and lots of laughs. If you've ever seen Seth speak, you know he is great at keeping the audience entertained. But, here's the take away from the evening: Don't listen to the lizard brain.

    No, that's not a typo. Seth calls that part of your brain that is afraid to take risks, that is too scared to think independently, that is more concerned with "fitting in" rather than "standing out", the lizard--the part that keeps the majority of people average. He went on to make the distinction of how when kids are in school, they so desperately want to be like everyone else. However, as an adult, you never excel, nor reach your full potential, if you don't dare to be different. So, silence the lizard brain within you and take that risk, embrace that challenge, do something different. Set yourself apart from the others!

    I'm cracking open my copy of Linchpin today and expect that when I finish the last page of the book, that I, too, will be a little braver, a little bolder, and a lot less reptilian. Watch out world!

    Domino's Pizza finally makes edible food

    I have to give props when props are due, so kudos to Domino's Pizza!

    For the last two weeks, I've seen the TV commercials claiming that Domino's finally realized their pizza was sub-par (a much too kind word for really bad!). The spots boast more flavorful sauce, a garlicy crust, and better cheeses. However, I'm sure many shared my thoughts: "Yeah, right!".

    Well, last night I found myself at a networking mixer and, thanks to a day gone wild, I hadn't had a chance to eat lunch or dinner. To my delight, the room had a nice spread with food and drinks, so I scampered on over. There were cookies, deli sandwiches, chips...and Domino's pizza. I would have gone for the sandwich, but it was ham (and I'm a vegetarian). I hesitantly looked at the Domino's box and opened it up. Mushroom! Score! But, it was Domino's pizza so my excitement diminished. Truth be told, I don't think I've had their pizza in at least five years; vowing never to waste my money again on something so horrible.

    Remembering the TV spots promising a better pizza, I opened the box back up and grabbed a slice. "Heck, I'll give it a try. Let's see if you can really taste a change." And, to my amazement, it was actually good! Let me repeat, my slice of Domino's pizza was downright tasty!

    Yes, I know you're probably skeptical, but I highly encourage you to give it a shot. It has undoubtedly taken much too long for Domino's to make a desperately needed change to their recipe, but better late than never. Believe it or not, I'm actually gonna add the local Domino's to my speed dial now. Good pizza for $5.99? Now, that's what makes America great!



    UPDATE May 4, 1010: Here's an interesting story from USA Today that says Domino's sales have gone up 14.3% since the new recipe was introduced.

    Now THIS is good marketing

    I love smart marketing and promotion. Something that's authentic, creates buzz, and is truly original. This video from Coca-Cola is all that and more.

    Check out what happens when a "special" soda machine is put onto a college campus.

    The waste-of-time webinar

    As technology evolves, people always find new ways to make money off it. Don't know how to use Twitter? Come learn in our free webinar! Wanna maximize your presence on Facebook? This free webinar is just for you! Somewhere along the line, the word "webinar" has taken on a negative connotation for me. Although, I suppose it's not the webinar idea itself that needs fixing; it's many of the people who offer them.

    Since I've been laid off, I've had the time to participate in several free webinars. I'm always eager to learn something new, so what the heck? Each time, I am woefully disappointed in the content (and after today's useless webinar, I will never waste my time again). It's always the same ole' drill: present some information that a first-grader would know, and then after an hour, hit up the audience for the $500 to $1,000 system. Like with most things, it's all about marketing. I don't suppose too many people would sign up for something that was promoted as a a bunch of garbage with a sales pitch thrown in at the end.

    But, here's what gets me. People always seem to tweet about how great it was! They put comments up on the organizers' Facebook walls, gushing about how valuable the information was and how these people are such gurus. Are you kidding me? Are these simpletons really impressed with a few slides that are nothing more than common sense? Surely, people can't be that gullible and easily to please, can they?

    Yes, I know there are folks out there who offer quality webinars (and to them, know that this is not directed at you). However, the good ones are outnumbered by the people who are misrepresenting the content in their presentations. Don't make a big deal of saying you're giving away your best content for free, because you aren't.

    Is anyone with me? Can I get an Amen?

    This blog post is brought to you by...

    I don't know about you, but I feel as though as everything is sponsored nowadays. The weather forecast on my local news is sponsored by a furniture company, the concert that I just bought tickets to is sponsored by an electronics company, the community event I'm attending next weekend is sponsored by a fast food chain. Everything is "brought to you" by someone.

    Well, apparently comedian Elayne Boosler feels the same way.

    I found this great stand-up routine she did a few years ago at Tony La Russa's 60th birthday bash. Since Tony is a baseball legend, Elayne delivered color commentary for a ball game (and you'll get a kick out of the sponsorship angle!). If you work in marketing, enjoy baseball, or just want a good laugh, this is a great piece!

    M&M's tries to attract new customers

    A popular candy since 1941, M&M's are sold in more than 100 countries and recognizable to billions of people across the globe. Now, that chocolaty treat is getting a 21st century makeover. Customizable candies are now hitting the virtual marketplace!

    Consumers can imprint slogans, photos, or logos on the hard-shelled chocolate treats and even choose from a variety of colorsincluding new shimmery hues. Perfect for special occasions like holidays, weddings, birthdays, graduations, promotions, and proposals, the candies can add that extra little something to any festive gathering. Also, a fun gimmick for businesses to utilize at meetings, conferences, and other promotional appearances.

    Think anyone will print "Candy is bad for you" on any of them?

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